Saeco Vienna Deluxe SuperAutomatic Espresso Coffee and Cappuccino Machine
by Saeco
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List Price: Our Price: $489.66 You Save: $185.34 (27%) Availability: Usually ships in 1-2 business days Category: Kitchen See more product details |
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Kitchen and Housewares Reviews of Saeco Vienna Deluxe SuperAutomatic Espresso Coffee and Cappuccino Machine
Customer Review: I am glad I bought it
Summary: 5 Stars
I have had this machine for about 4 days and I am thrilled with it. It is easy to use, no mess, and it is fast. It makes way more froth than I like but I just scrape it off. I have had 5 espresso machines and this is by far hands down the BEST!Customer Review: Saeco Vienna Deluxe Espresso/Cappuccino Machine
Summary: 5 Stars
Purchased for coffee-gourmet daughter for Christmas. She was thrilled and tells me the espresso/coffee/cappuccino is top notch!
THANKS!
Customer Review: This is so easy to use!!
Summary: 5 Stars
I'm so glad I decided to spend the money for this machine. It is very easy to use and has worked fine since purchased 7 months ago. I had an espresso maker that I purchased from a dept store that broke within a couple of months (and was a hassle to use). With the Saeco, I don't have to worry about whether I'm packing the ground coffee correctly, etc. All you have to do is clean it once a week and make sure the water reservoir has water and the bean compartment has beans. I use the frothing wand all the time and it works great! Customer Review: Machine great, customer service - not so great
Summary: 3 Stars
I ordered my machine from Amazon and it arrived in early Sept. Out of the box it was defective - water poured through the machine. The paperwork in the box indicated that I had to work directly with the manufacturer on returns. So I started the process with Saeco USA. They are only open east coast hours, I am on the west coast. They rarely answer the phone - 9 out of 10 calls go to voicemail and are never returned. They promised to ship a repair part overnight - two weeks went by, no part, no call. Finally, I contacted Amazon, who shipped me a new unit and I shipped back my defective one. Thanks Amazon.
The unit makes decent coffee - but you have to heat the milk before steaming or frothing - the machine doesn't generate enough heat to convert cold milk to hot and steamy. The froth is good but the milk is just lukewarm. I like the convenience of the automatic machine and it is much cleaner than separate grinder/brewer options.
I really hope this think never breaks - I dread the customer service nightmare at Saeco.
Customer Review: best value
Summary: 5 Stars
I did extensive research before purchasing this automatico. I am going on 3 months now. The machine makes about 10-12 cups of coffee or espresso a day. So far it is outstanding! I do wish the water was just slightly warmer, however as long as you heat your cup first with hot water from sink or the machine the coffee will be very hot. Cleaning is a breeze. I just empty the spent coffee and the waste water at the end of the day. In the morning I add fresh filtered water from the refrigerator. Once a week I take out the internal brewing gizmo (simple) and rinse it in hot water. I enjoy espressos frequently. We make 2 different types of coffee. I drink cafe americano. It is just 1 shot of espresso with hot water added. it is a velvety cup of coffee. My wife like the cafe crema which is just a 7 or 8 oz espresso. The machine always produces a beautiful crema! I highly recomend this machine for the great value.